Streamlining the registration process for a dance school's international festival
Swing August

The SwingAout festival was facing major issues with its old web platform, including difficulties with registration for festivalgoers and recurring bugs preventing the delivery of confirmation emails after payment. This situation required a cumbersome and stressful manual process for the team, resulting in a significant loss of time. SwingAout therefore turned to Codaza to redesign its website and automate its workflows.
Background
Objectives
Modernize the festival’s digital presence through an attractive and intuitive interface. The key challenge was to integrate the website with high-performance technological tools in order to automate the sending of confirmations, secure the database, and free the organizers from recurring administrative tasks.
Solutions
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Redesign the showcase website using WordPress. Codaza has completely redesigned the platform to feature a modern and attractive design, offering intuitive navigation and a significantly improved user experience (UX).
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Update the visual identity guidelines. Adjusting and modifying the website's color palette to better reflect the festival's visual identity, energy, and festive spirit.
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Deploy the Sendinblue marketing automation tool. Integration of the solution to centralize and effectively manage marketing and sales activities: email campaigns, automated workflows, SMS, chat, and customer relationship management (CRM).
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Set up the Make interconnection tool. Configuring no-code workflows to connect the website to the various tools in the ecosystem. This solution automates specific actions in real time, such as instantly sending confirmation emails or text messages and updating the database.
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Make the registration process more secure and simpler. A complete overhaul of the registration module to ensure a seamless registration and payment experience for festivalgoers around the world.
Results
SwingAout now benefits from a robust web platform and a fully automated digital ecosystem. Festival-goers enjoy a seamless registration process and instantly receive their confirmations via email or text message, which enhances the event’s credibility. For the organizers, the partnership between Make and Sendinblue has eliminated repetitive manual tasks. The team saves valuable time and gains greater operational peace of mind, allowing them to focus fully on the festival’s human and artistic experience.
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